Carles Busquets

Embat

Product Designer

Design system & dropdown

Treasury teams spent 6 hours a week clicking dropdowns. I rebuilt the dropdown.

The challenge

Embat is a treasury platform for businesses — it connects to banks, ERPs and accounting tools to reconcile millions of transactions. Finance teams use it 6+ hours a day.

Their selection components were drowning. Picking one of 400 accounts. Filtering 12k transactions by 8 categories. The library default wasn’t designed for the scale of corporate finance data.

Numbers

−6 hrs/wPer finance user, on selection actions
12k → 200Items rendered at any time, post-virtualization
98%Adoption across product teams in 6 months
0Accessibility audit issues after rebuild

How I worked

  1. 01Watched how treasury people actually click

    Recorded 8 finance users for 30 minutes each. They never read dropdown items — they typed three letters and committed. The component had to be a search input first.

    Embat — Watched how treasury people actually click
  2. 02Virtualization built in from day one

    Most fintech dropdowns choke past 1000 items. Embat’s biggest customer had 60k bank accounts. Virtualization wasn’t a feature — it was a precondition.

    Embat — Virtualization built in from day one
  3. 03Keyboard-first interaction

    Treasury teams live on the keyboard. ↑↓ to navigate, Enter to commit, Esc to clear. Reconciliation can be done with one hand on the keyboard, the other holding coffee.

    Embat — Keyboard-first interaction
  4. 04States no library covered

    Bulk selection. Partial multi-select. Async loading. Paginated remote sources. No-results with smart suggestions. Each state got a Figma + a docs page + a unit test before merging.

    Embat — States no library covered
  5. 05Shipped accessibility before features

    WCAG 2.1 AA from version one. Screen reader announcements on state change. Focus trap solved at the foundation, not patched per consumer. The audit closed with zero findings.

    Embat — Shipped accessibility before features
  6. 06Adopted by 14 of 14 teams

    No mandate. We made the new dropdown clearly better than rolling your own. The adoption dashboard told the story: 98% in six months, with the holdout team migrating the week after.

  7. 07One system, every control

    The dropdown set the rules — tokens, states, accessibility, autolayout, light and dark — and the rest of the system inherited them. Here it is in both themes, then the buttons that followed it: primary, secondary and tertiary, each with default, hover, pressed and disabled states, all driven by the same tokens so every team built from one source of truth.

    Embat — One system, every control
    Embat — One system, every control
    Embat — One system, every control
    Embat — One system, every control
    Embat — One system, every control
    Embat — One system, every control
    Embat — One system, every control

What changed

  • Treasury users saved 6 hours per week on selection actions, measured in production telemetry.
  • Component adopted by 14 of 14 product teams within six months.
  • Accessibility audit issues dropped from 23 to 0.
  • Bug reports on selection inputs fell 81% quarter-over-quarter.

One lesson

The most boring component on the page was the most used. Spending three months on it was the right call.